Grooming That Goes Beyond the Basics
Expert Care for Every Coat and Personality
At Hawthorne Pet Den, grooming is more than just a haircut. We believe every pet deserves to look and feel their best, whether they’re a Great Dane, a teacup Yorkie, or a long-haired cat. Our grooming team provides a full range of services, including haircuts, D-shed treatments, nail drumming, and sensitive skin therapies. We work with pets of all ages, personalities, and coat types. From playful Malamutes who need extra brushing to anxious Shih Tzus who benefit from a gentle touch, we adjust our approach to fit each animal’s needs. Our facility is bright, clean, and designed with comfort in mind. We offer express grooming for senior pets or those who need to minimize time on the table. Every appointment includes plenty of love and patience. Located on Hawthorne Road in Pocatello, just minutes from Alpine Vet for added peace of mind, we make it our mission to provide grooming that feels safe and welcoming for every family.
Transparency and Trust in Every Appointment
No Hidden Fees, No Breed Restrictions, Just Honest Service
Trust is at the core of our grooming services. Unlike corporate pet stores, we never charge extra for administering medications or managing special diets during grooming appointments. If your dog needs anti-seizure medication or your cat has a sensitive stomach, our staff handles those needs at no additional cost. We’re proud to be one of the few pet grooming centers in Pocatello that welcomes all breeds, including Staffordshire Bull Terriers and other breeds commonly excluded. Our no-breed-restriction policy has earned us loyal clients from across Bannock County, including owners of large breeds, seniors, and even those whose pets have previously been turned away elsewhere. We maintain strict vaccination protocols for safety, requiring all grooming guests to have current rabies vaccinations. Our “report card” system keeps you updated on your pet’s eating habits and overall well-being. At Hawthorne Pet Den, every animal gets treated like a member of the family, because to us, they are.
How Our Grooming Process Works
Personalized Service From Drop-Off to Pick-Up
Our process is designed around your pet’s comfort and your peace of mind. From the moment you arrive, our staff welcomes you and your pet with open arms. We listen to your requests, whether it’s a special trim for a Yorkie or a full D-shed for a Great Pyrenees. We encourage you to bring a familiar item, such as a worn T-shirt, to help anxious pets feel at home. After a brief temperament check, your pet is groomed in a calm, secure area. Each session includes a sanitary check, nail care, ear cleaning, and coat-specific treatment. We offer sensitive skin shampoos and express sessions for pets that prefer shorter appointments. If your pet has medical or dietary needs, let us know. We administer medications and manage feeding at no charge. After grooming, you’ll receive a “doggy report card” detailing how your pet ate, behaved, and any special notes. Our facility is always clean and sanitized, with fresh blankets and bowls for every guest. With appointments available seven days a week from early morning to evening, we fit into the busy lives of Pocatello’s professionals, students, and families.
Your Pet’s Wellbeing, Guaranteed
Why Families Choose Our Grooming Services Again and Again
We understand that choosing a groomer is about trust, safety, and consistency. That’s why so many Pocatello families return to Hawthorne Pet Den year after year. Our team is known for its warm, unpretentious approach and its willingness to accommodate everything from high-energy “wild children” to timid seniors. We board dog families together to prevent loneliness during extended stays, and our breed-inclusive policy means no one is turned away because of their breed. Our proximity to Alpine Veterinarian means emergency support is always close at hand, offering extra reassurance to pet parents. We are proud to support our local community, serving everyone from nurses and lawyers working long hours to students who want a “tired out” pup at the end of the day. At Hawthorne Pet Den, we treat every pet like our own, focusing on their comfort, health, and happiness with every visit.
Pet Grooming: Common Questions and Straight Answers
Everything You Need to Know About Our Grooming Services
What types of grooming services do you offer?
We offer full haircuts, D-shed treatments, nail dremeling, and sensitive skin baths—for both dogs and cats, by appointment.
Do you groom cats, or just dogs?
No, we only groom dogs. Feline grooming is not available at this time.
Is my pet required to have vaccines for grooming?
Yes. Rabies is required for all grooming guests to protect your pet and our staff. We’ll verify vaccines before every session.
Do you offer quick or express grooming sessions?
We do! Express grooming is perfect for anxious or elderly pets who need minimal table time without sacrificing care or quality.
How should I prepare my pet for grooming day?
Bring your pet in on a leash or in a carrier. Let us know about any sensitivities, meds, or matting so we can adjust care accordingly.
Happy Tails Start Here
Tell Us About Your Experience
Your dog deserves the best—and so do other pet parents looking for care they can trust. If your pup has stayed with Hawthorne Pet Den, we’d love to hear about your experience. Your review helps others feel confident knowing their dog will be safe, happy, and truly cared for here.
